Box Office Manager
Core
Manage box office operations, staff, and ticketing systems for a major stadium venue to deliver seamless guest experiences and financial accuracy.
Role type
Senior Box Office Manager
Builds
Ticketing operations and guest service workflows for large-scale live events
Domain
Live entertainment / Sports venues
Required skills
Supervisory leadership, Ticketmaster Host/Archtics proficiency, financial reconciliation, event settlement management, inventory control, cash handling, ADA compliance knowledge
Preferred skills
Sports management background, promoter relations experience, fast-paced environment adaptability
Technologies
Ticketmaster Host, Archtics
Responsibilities
Manage event builds, upsell opportunities, and seating/pricing configurations; Hire, develop, and evaluate box office team members; Prepare and distribute ticket sales reporting; Audit and reconcile cash drawers and sale receipts
Seniority
Senior, hands-on IC