Operations Manager
Core
Managing day-to-day facility and event operations for a live event venue, ensuring operational readiness and seamless execution for concerts, conventions, and educational performances.
Role type
Senior IC Operations Manager (Venue/Facility)
Builds
Operational readiness and seamless event execution for live events
Domain
Live events and venue management
Required skills
Venue operations management, cross-functional team coordination, facility readiness, policy enforcement, budget management, staff supervision, safety compliance, inventory management, problem-solving
Preferred skills
Facility Management degree, supervisory experience, large-scale event support, CMMS familiarity
Technologies
Microsoft Office, CMMS
Responsibilities
Oversee all aspects of venue operations including Engineering, Building & Grounds, Technical Services, Event Services, Public Safety, Security, Custodial, IT, and Parking; Coordinate operational activities with internal departments, clients, promoters, and third-party vendors; Ensure facility readiness for all events; Implement and enforce facility policies, procedures, and operational standards; Anticipate operational challenges and develop solutions; Oversee day-to-day facility operations including maintenance of the physical plant and systems; Maintain safety compliance including oversight of MSDS logs and adherence to OSHA and life safety standards; Manage inventory of keys, maintenance equipment, and IT equipment; Manage the department budget and collaborate with the Director of Finance on spreadsheets and purchase approvals; Supervise Operations Supervisor and manage staff including interviewing, hiring, training, appraising, and disciplining.
Seniority
Mid-Senior, hands-on IC with supervisory responsibilities