Security & Guest Services Coordinator
Core
Overseeing daily venue security, guest services, emergency preparedness, and crowd control for the Tucson Convention Center and its associated venues.
Role type
Senior Security & Guest Services Coordinator (Supervisory)
Builds
Safe event environments and positive guest experiences for patrons, performers, and vendors at the Tucson Convention Center.
Domain
Live events / Venue management / Hospitality
Deliverable
physical/clinical work
Required skills
Emergency response leadership, crowd control, conflict de-escalation, staff supervision and training, facility access control, OSHA safety compliance, vendor coordination
Preferred skills
Prior supervisory experience, high school diploma or G.E.D.
Technologies
Windows, Word, Excel, PowerPoint, portable radio
Responsibilities
Direct, train, and evaluate security and guest services staff; manage emergency response situations and direct guests to safe locations; monitor facility security and enforce policies; coordinate temporary security personnel and conduct pre-event briefings; handle guest inquiries and disturbances; assign daily work activities and monitor workflow.
Seniority
Senior, hands-on IC with supervisory responsibilities