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Control Room Operator

New Orleans, LA💼 Full-time🗓 2026-05-18 → 2026-08-03

Core

Monitoring building automation systems, dispatching maintenance, and managing life safety panels for public assembly facilities.

Role type

Control Room / Command Post Operator

Builds

Operational continuity and safety response for event venues

Domain

Facility Management / Building Automation

Deliverable

infrastructure

Required skills

Building automation system monitoring, dispatching maintenance calls, life safety panel monitoring, event incident coordination, key and tool inventory management, daily log recording

Preferred skills

Prior control room operation experience, prior dispatch experience, Microsoft Word and Excel proficiency

Responsibilities

Control building automation control room computer equipment, Dispatch and log all maintenance calls, Monitor Critical Life Safety panels, Monitor the ALTUM system for work orders, Maintain event logs, Dispatch essential Engineering personnel, Monitor elevator alarms, Maintain record of keys and tools

Seniority

Entry-level to Mid-level, hourly non-exempt

Full job description

POSITION:                         Control Room / Command Post Operator    

DEPARTMENT:                  Engineering    

REPORTS TO:                    Quality & Compliance Manager         

FLSA STATUS:                   Hourly/Non-Exempt    

Summary

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Control Room / Command Post Operator for Legends Global/Caesars Superdome | Smoothie King Center | Champions Square.

Essential Duties and Responsibilities

• Control all operations of building automation control room computer equipment
• Dispatch and log all maintenance calls
• Monitor Critical Life Safety panels and notify Engineer on Duty, management, and local authorities in the event of an alarm
• Monitor the ALTUM system verifying, building, and closing work orders and PM’s entered
• Maintain an accurate log of events that occur pre-event, during event, and post-event
• Dispatch all essential Engineering personnel for event incidents and being the central information point for all information during events
• Keep Engineer on Duty informed at all times
• Monitor elevator alarms and respond to help calls
• Maintain an accurate record of keys and tools
• Record all incoming calls kept in Daily Control Room Log
• Be mindful of energy conservation
• All other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must successfully pass a criminal background check
• Must be at least 18 years of age
• Must have excellent communication skills
• Able to work nights, weekends, and holidays as needed
• Must be able to function independently but also work as a team member

Education and/or Experience        

• High School Diploma or equivalent
• Prior Control Room operation experience preferred
• Prior dispatch experience preferred
• Computer experience preferred (Microsoft Word and Excel)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear.

Note

The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Applicants that need reasonable accommodations to complete the application process may contact 504-587-3995.

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