Information Desk Attendant
Core
Primary point of contact for visitors at an ice center, handling customer service, administrative duties, parking monitoring, and payment collection.
Role type
Front desk and operations attendant
Builds
Visitor experience and facility operations
Domain
Recreational sports / Ice center
Deliverable
product features
Required skills
Customer service, administrative tasks, payment processing, security monitoring, phone handling, data entry, scheduling management, waiver verification, basic computer skills
Preferred skills
Previous customer service or administrative experience
Technologies
Security cameras, office software, payment systems
Responsibilities
Greet and assist visitors, monitor parking lot via security cameras, collect payments for events, verify waivers and fee payments, handle phone inquiries, maintain front desk organization
Seniority
Entry-level, hands-on IC
