Event Staff Supervisor
Core
Supervise guest relations activities including greeting, directing, screening, and ensuring safety at events.
Role type
Event Staff Supervisor
Builds
Safe and efficient event operations for guests and exhibitors
Domain
Event management and security
Deliverable
product features
Required skills
Guest relations, security screening, emergency response, risk identification, crowd behavior observation, conflict resolution, incident reporting, flexible scheduling, bilingual communication (English/Spanish)
Preferred skills
Customer service background, associate's degree or higher
Technologies
2-way radio communication, basic computer systems
Responsibilities
Greet and direct guests, screen for prohibited items, secure areas, respond to emergencies, ensure guest safety, observe crowd behavior, handle customer complaints, complete incident reports for injuries, maintain safe working environment, communicate with managers via radio
Seniority
Entry-level, hands-on IC