Event Staff
Core
Stationed at various posts throughout the building during events to greet guests, direct them through security, scan tickets, check bags, and enforce facility rules to ensure safety.
Role type
Entry-level event security and guest services staff
Builds
Safe event environment and smooth guest flow for venue patrons
Domain
Live events / Venue operations
Deliverable
physical/clinical work
Required skills
Security screening, ticket verification, crowd control, conflict resolution, customer service, physical stamina, shift flexibility
Preferred skills
Bilingual (English/Spanish)
Technologies
Metal detectors, ticket scanners, wands
Responsibilities
Greet and direct customers through metal detectors and/or scan customers with metal detection wands; Perform searches of bags to eliminate restricted and unauthorized items; Verify tickets and credentials for events and facility access; Assist with performing crowd control efficiently and professionally inside and outside the venue; Resolve problems and address complaints as they arise; Ensure lost and found items are turned in to Guest Services and documented.
Seniority
Entry-level, hands-on IC