Senior Director, Product Management - Platform Services, Unified Customer Graph Platform (UCGP)
Core
Building 0-1 platform capabilities and scaling infrastructure for a Unified Customer Graph Platform to manage customer data, entity resolution, and self-service tools.
Role type
Senior Director, Product Management (Platform Services)
Builds
Graph-based customer data platform, operational data quality tools, entity resolution systems, self-service capabilities
Domain
Financial Services / Customer Data Platform / Graph Infrastructure
Deliverable
production ML models
Required skills
Platform and systems thinking, Product fundamentals, Cross-functional leadership, Ambiguity navigation, LLMs and AI agents expertise, People management
Preferred skills
Translating business strategy into consumer digital products
Responsibilities
Stand up 0-1 capabilities, scale platform capabilities for business use, establish destination capabilities for data quality and entity resolution, create self-service and contribution capabilities, hire and coach Product Managers
Seniority
Senior Director, hands-on leadership
