Business Systems Analyst 1 - Central (A)
Core
Analyzes operations, systems, and methods to evaluate effectiveness and recommend new processes; serves as a liaison between business stakeholders and technology teams to support enterprise technology services and solutions.
Role type
Business Systems Analyst
Builds
Enterprise technology services and solutions
Domain
Higher Education / Information Technology
Required skills
Business analysis, Requirements gathering, Process improvement, Stakeholder management, Project coordination, Data analysis, Documentation, Solution evaluation, Change management, User acceptance testing
Preferred skills
CBAP, CCBA, PMP, Lean Six Sigma, Higher education business processes
Technologies
Office software, Computerized systems, Enterprise applications
Responsibilities
Manage intake and analysis of operational and strategic technology requests; Partner with University stakeholders to gather, document, and validate business requirements; Conduct business process analysis and recommend technology solutions; Serve as a liaison between business units and technical teams; Develop business requirements documents, process maps, user stories, and use cases; Facilitate stakeholder meetings, workshops, and requirements-gathering sessions; Coordinate with project managers, system administrators, developers, and vendors to support project delivery; Support project planning activities including timeline development and risk identification; Participate in solution testing activities including functional testing and user acceptance testing; Analyze data and prepare reports, dashboards, and recommendations to support decision-making; Mentor student employees and interns.
Seniority
Entry-level (1 year experience preferred)