Epic Senior Analyst, Cheers/Hello World
Core
Senior Epic Analyst responsible for implementing, building, and modifying Epic Cheers/Hello World applications to optimize configuration, function, and access for UHealth's clinical and business needs.
Role type
Senior IC Epic Application Analyst
Builds
Epic Cheers (Call Management) and Hello World (Communication) applications
Domain
Healthcare IT / Clinical Operations
Required skills
Epic Cheers certification, Epic Hello World certification, Epic Cadence/Referrals/Ambulatory/MyChart certification, Epic build experience, workflow analysis, stakeholder management, mentoring
Preferred skills
MyChart Open/Direct/Ticket/Fast Pass experience, Cheers CRM/Campaigns/Telephony experience, Hello World Outbound Text/Voice/Email experience, integration knowledge with Cadence
Technologies
Epic EHR, Microsoft Office Suite (Word, PowerPoint, Project, Visio, Excel)
Responsibilities
Initiate design, development, implementation, and maintenance of the application; Serve as primary support contact for end-users; Mentor junior staff; Collaborate with stakeholders to optimize application configuration; Perform testing and document workflow design; Analyze IT impacts on clinical work processes; Participate in on-call rotations and committees.
Seniority
Senior, hands-on IC with leadership responsibilities