Sr. Facilities Operations Control Rep - Coral Gables Campus
Core
Senior Facilities Operations Control Representative managing facility functions, service desk operations, and emergency response for a university campus.
Role type
Senior Facilities Operations Control Representative
Builds
University facility operations and emergency response workflows
Domain
Higher Education / Facilities Management
Required skills
Work order management, alarm system monitoring, emergency escalation, customer service, data entry and reporting, shift scheduling, contractor coordination, access control management, quality assurance review
Preferred skills
Computerized maintenance management system (CMMS) experience, Associate degree
Technologies
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Work order management systems
Responsibilities
Monitor and respond to alarm notifications and work order requests; dispatch facilities technicians; escalate urgent or high-risk issues; generate shift reports and maintain incident records; coordinate with contractors and internal teams; manage access control levels for online requests.
Seniority
Senior, hands-on IC