Director, Project Management - Design Operations
Core
Create strategy and lead a team through high-priority projects for the company's design organization, influencing results that impact the bottom line.
Role type
Director, Project Management (Design Operations)
Builds
Design organization operations, portfolio management, and human-centered operational programs
Domain
Banking / Design Operations / Program Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, cross-functional team leadership, design standards and practice management, portfolio and program management, change management, metrics development, human-centered design principles, PDLC/SDLC expertise, design systems knowledge
Preferred skills
MBA or Masters degree, 10+ years in design deliverables operations, 4+ years managing design teams, 4+ years using design tools, PMP/Lean/Agile/Six Sigma certification
Technologies
AI tools, design tools
Responsibilities
Develop operational strategy for a large design organization, advise and influence design and business leaders on operational excellence, manage cross-functional teams of program managers and designers, ensure adherence to design standards and delivery principles, partner with leadership to scale impact and execute operational strategy, develop key metrics on design impact and team health, build human-centered operational programs
Seniority
Director, strategic leadership with hands-on execution
