SM 10252
Core
Leading a single-unit retail location to achieve operational and service excellence for CVS Health customers.
Role type
Retail Store Manager
Builds
Retail store operations and customer service experience
Domain
Retail / Healthcare services
Deliverable
product features
Required skills
Team leadership, scheduling, performance management, coaching, regulatory compliance, financial stewardship, community engagement
Preferred skills
Pharmacy Technician Licensure, Bachelor's degree
Responsibilities
Cultivate talent pipeline including hiring, training, and performance management; Ensure appropriate staffing via demand-based scheduling; Improve store performance measures (sales, service, loyalty, shrink); Maintain safe and compliant working environment; Oversee training of front store colleagues; Conduct regular check-ins with direct reports; Partner with pharmacy and other in-store teams; Act as community ambassador
Seniority
Individual Contributor, operational leadership
