Pharmacy Technician, Clinical Assistant
Core
Support members on their path to better health by handling general questions, managing enrollment, maintaining electronic medical/pharmacy records, scheduling appointments, and processing care plans within the Medication Therapy Management (MTM) team.
Role type
Clinical Assistant Pharmacy Technician (MTM)
Builds
Electronic medical/pharmacy records, care plans, and appointment schedules for plan members
Domain
Healthcare / Pharmacy / Medication Therapy Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Pharmacy technician operations, customer service, electronic record management, appointment scheduling, care plan processing
Preferred skills
CVS Health experience, retail/hospital/medical office/pharmacy setting experience, PTCB or NHA certification
Technologies
Electronic medical/pharmacy record systems
Responsibilities
Handle general questions about MTM services, support enrollment and care plan processing, schedule appointments, document activity, maintain electronic records, support inbound/outbound calls
Seniority
Entry-level to Mid-level, hands-on IC