Software Development Engineer - SRE Retail & Pharmacy
Core
Ensuring reliability, scalability, and performance of distributed store technologies powering thousands of CVS locations, including pharmacy platforms, POS systems, and connectivity infrastructure.
Role type
Senior SRE (Site Reliability Engineer)
Builds
Retail and pharmacy store systems, POS, handheld devices, and dispensing locations
Domain
Retail pharmacy / Distributed systems / Cloud infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Kubernetes, CI/CD pipelines, observability tools (Splunk, Dynatrace, Datadog, Prometheus, Grafana), SLO/SLA management, incident response, performance testing, cloud technologies (AWS, Azure, GCP), microservices architecture, scripting
Preferred skills
Retail/pharmacy domain experience, incident/change/problem management concepts, AIOps automation frameworks, source control tools (GitHub, BitBucket, Jenkins)
Technologies
Kubernetes, Splunk, Dynatrace, Datadog, Prometheus, Grafana, AWS, Microsoft Azure, Google Cloud, GitHub, BitBucket, Jenkins
Responsibilities
Implement observability solutions and proactive alerting strategies; manage SLOs, SLAs, and error budgets; conduct performance testing and reliability audits; optimize deployment workflows to reduce lead time and failure rates; support applications deployed across retail and pharmacy locations; collaborate with engineering and operations teams on high availability.
Seniority
Mid-level, hands-on IC