Executive Director, Technology Operations & Platform Engineering
Core
Executive Director owning reliability, resilience, and operational excellence of the technology organization for Meritain Health and Wholesale portfolio, managing both operations and platform engineering.
Role type
Executive Director, Technology Operations & Platform Engineering
Builds
Cloud infrastructure, SRE capabilities, and platform engineering for health administration and wholesale business lines
Domain
Healthcare technology / Cloud Infrastructure / Platform Engineering
Deliverable
production ML models | infrastructure | product features
Required skills
Technology operations leadership, Infrastructure modernization, SRE principles, Disaster recovery planning, Cloud architecture (Azure/GCP), Security compliance, Budget management, People leadership
Preferred skills
Healthcare payer experience, Shared-services model experience, AI-led system ecosystems, ITIL framework, DevOps practices
Technologies
Azure, GCP, Infrastructure-as-code, Automation tools
Responsibilities
Own end-to-end technology operations including incident, SLA, release, and change management; Lead continuous infrastructure modernization and cloud migration; Establish platform architecture and cloud infrastructure design standards; Own disaster recovery and business continuity programs; Manage technology security and compliance operating model; Develop observability and portfolio health management; Own performance engineering and capacity planning; Stand up and lead Site Reliability Engineering function; Own platform engineering roadmap and technical strategy; Establish modern change-management model; Serve as operational point of accountability for senior stakeholders; Own technology operations budget and vendor partnerships; Build and mentor operations leadership bench
Seniority
Executive Director, strategic leadership & hands-on technical direction