Technical Service Engineer - Steel Manufacturing
Core
Collaborate with customers to align metallurgical specifications and performance criteria with Charter's advanced steelmaking capabilities across diverse industrial applications.
Role type
Technical Service Engineer (Steel Manufacturing)
Builds
Carbon and alloy steel bar, rod, wire, and coiled products
Domain
Steel manufacturing / Materials science
Deliverable
client delivery
Required skills
Metallurgical specifications, steel manufacturing processes, failure analysis, thermomechanical processing, alloy design, customer claims management, process improvement, cross-functional coordination, new product development
Preferred skills
Cold-heading, cold-forming, strategic planning, QS9000/ISO9000/TS16949 quality systems, supervisory experience
Technologies
None explicitly stated
Responsibilities
Manage customer claims and address field concerns, interpret specifications to recommend suitable Charter products, assess feasibility of customer requirements, recommend process improvements for customer and internal manufacturing, act as a technical resource for sales teams, lead or support New Product Development initiatives
Seniority
Mid-level, hands-on IC
