Technical Sales Support Engineer
Core
Act as a technical bridge between customers, sales teams, and project stakeholders to design tailored elevator and escalator solutions, prepare quotations, and ensure seamless handovers to operational teams.
Role type
Technical Sales Support Engineer (Customer Solution Engineer)
Builds
Customized elevator, escalator, and automatic building door solutions for new equipment and modernization projects
Domain
Elevator and escalator industry / Construction / Building automation
Deliverable
product features
Required skills
Analytical problem-solving, Technical specification interpretation, Engineering principles knowledge, Project management processes, AutoCAD familiarity, Commercial awareness
Preferred skills
Experience in elevator industry, Experience in construction sector, Experience in technical sales, Experience in project coordination
Technologies
AutoCAD
Responsibilities
Engage with customers, consultants, architects, and contractors to understand project requirements; Analyze technical specifications and building constraints to develop optimized solutions; Prepare technical and commercial proposals including specifications, configurations, and pricing; Act as the technical expert during sales discussions and negotiations; Conduct site visits to assess technical feasibility; Define project scope, timelines, costs, and technical requirements; Coordinate with engineering, installation, procurement, and project management functions; Prepare and maintain accurate technical documentation, quotations, drawings, and project records; Ensure all proposed solutions comply with applicable regulations, standards, and safety requirements.
Seniority
Mid-level, hands-on IC