Service Technician
Core
On-site service technician responsible for lift maintenance, repairs, and customer satisfaction through proactive communication and safe execution of service visits.
Role type
Field service technician (elevators/lifts)
Builds
Maintained and repaired lift equipment for end-users
Domain
Building services / Elevator maintenance
Deliverable
physical/clinical work
Required skills
Lift technology knowledge, safety compliance, equipment maintenance, inventory management, risk identification, customer communication, time management
Preferred skills
Training/coaching ability, product improvement feedback
Technologies
Lift systems, service tooling, inventory management systems
Responsibilities
Execute planned maintenance, callouts, and service repairs; manage site safety and equipment safety; report work performed in real-time; manage proximity stock and spare parts; identify and escalate site risks; provide training to nominated personnel.