Customer Solutions Specialist
Core
Analyze, problem-solve, and collaborate to ensure elevator projects are sold and engineered correctly, supporting field operations and installation processes.
Role type
Customer Solutions Specialist (Elevator Industry)
Builds
Elevator installation projects and modernization solutions
Domain
Building infrastructure / Elevator systems
Required skills
Engineering background, order engineering processes, product application experience, analytical skills, SAP knowledge, supply engineering, project management
Preferred skills
Elevator industry experience, competitor technical solutions knowledge, MS Office/Excel/Word proficiency
Technologies
SAP, MS Office, Excel, Word
Responsibilities
Support Front Lines and CSM Project Managers to ensure projects are sold and engineered correctly; Work with field operations on installation processes and field support; Analyze and problem-solve to ensure objectives are completed; Promote a positive culture by accomplishing safety and quality goals.
Seniority
Mid-Senior level (5+ years experience required)
