Service Engineer
Core
Provide expert technical support to the maintenance organization for marine elevators, escalators, and people flow solutions on cruise ships, ferries, and cargo vessels.
Role type
Senior Service Engineer (Marine Elevators)
Builds
Safe, reliable, and energy-efficient marine people flow solutions
Domain
Marine transportation / Elevator and escalator systems
Deliverable
physical/clinical work
Required skills
Technical troubleshooting, independent work, communication, safety adherence, travel adaptability, coaching, root cause analysis
Preferred skills
Experience with lift or similar technology, stress management, flexibility
Technologies
Marine elevator systems, escalators, proximity stock management tools
Responsibilities
Solve complex technical problems beyond Maintenance Technician capability, Perform first visits on unknown equipment, Support installation-to-maintenance handovers, Communicate new technical issues, Provide feedback to improve products and safety, Plan workload and maintain accurate reporting, Manage proximity stock and tools, Actively raise sales leads, Ensure customer satisfaction, Identify site risks, Perform unplanned service repairs, Coach and train Maintenance Technicians, Share updates on new maintenance methodologies
Seniority
Senior, hands-on IC with travel requirements
