Operational Excellence & Quality Manager (F/M)
Core
Lead organization-wide continuous improvement, quality, and compliance initiatives to reduce waste and optimize processes in a global business services environment.
Role type
Senior Operational Excellence & Quality Manager
Builds
Optimized business processes, quality frameworks, and compliance standards
Domain
Business Services / Operational Excellence
Required skills
Change management, Six Sigma, LEAN, Internal Controls, Audit coordination, ISO 9001, Data analysis, Stakeholder management
Preferred skills
LEAN Six Sigma Black Belt, ISO 9001 Lead Auditor, AI/Automation expertise
Technologies
Data analysis tools, AI technologies
Responsibilities
Develop and deliver organization-wide continuous improvement and quality initiatives; Educate and govern employees on LEAN and Quality management principles; Coordinate and lead internal and external audits from kick-off to closure; Promote a culture of continuous improvement and compliance excellence; Enable teams to identify opportunities for waste reduction and process optimization.
Seniority
Senior, hands-on IC