Nights Area Service Manager
Core
Managing and supporting Lift and Escalator Engineers to ensure safe, efficient, and on-time delivery of engineering services at Heathrow.
Role type
Senior IC operations manager (engineering services)
Builds
Reliable lift and escalator maintenance operations for airport customers
Domain
Aviation infrastructure + mechanical engineering services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
team leadership, operational coordination, performance management, safety compliance, stakeholder communication, resource planning, issue resolution, prioritization, safety culture promotion
Preferred skills
experience in lift/escalator engineering industry
Responsibilities
Managing and supporting Lift and Escalator Engineers, Coordinating day-to-day engineering activities and workload, Supporting engineer performance, development and wellbeing, Helping to ensure jobs are completed safely, efficiently and on time, Monitoring operational performance and responding to issues, Working closely with customers and internal teams, Supporting planning, resources and priorities across the operation, Promoting a strong safety culture
Seniority
Senior, hands-on IC