Manager / Senior Manager - Installation
Core
Manages safety, quality, and efficiency of elevator installation operations and project delivery for the KONE organization.
Role type
Senior Manager, Delivery Operations (Installation)
Builds
Safe, high-quality elevator installations and reliable project delivery for customers
Domain
Elevator manufacturing and installation services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Safety and quality management, installation capacity planning, project management, resource utilization, financial performance monitoring, team leadership, process improvement, root cause analysis, stakeholder communication
Preferred skills
Lean methodologies, DMAIC project management, Gemba walk facilitation, sales and operations planning integration
Technologies
KONE Way, s-plan, KPI dashboards
Responsibilities
Drive safety and quality culture in delivery operations, manage customer disputes and feedback, lead and develop operations teams, plan installation capacity and optimize resource utilization, ensure accurate project scheduling and cost planning, conduct site audits and process reviews, monitor financial and customer performance, coach teams on continual improvement
Seniority
Senior Manager, hands-on leadership