Estimator
Core
Create vehicle repair estimates, coordinate repair needs, and manage communication between customers, insurance companies, and the repair team.
Role type
Estimator (Collision Repair)
Builds
Repair facility operations and customer repair workflows
Domain
Automotive collision repair and insurance services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Vehicle damage assessment, CCC1 Estimating System proficiency, Insurance program compliance, Customer communication, Basic computer skills, Valid driver's license
Preferred skills
Knowledge of OE repair guidelines, I-CAR training completion, DRP compliance experience
Technologies
CCC1 Estimating System
Responsibilities
Assess vehicle damage and document required repairs, Provide accurate repair estimates and guide customers through the process, Communicate repair status and updates to customers and insurance companies, Ensure compliance with insurance client requirements and WOW Operating Way standards, Participate in daily production walks and team meetings, Maintain store KPIs by maximizing role performance
Seniority
Entry-level to Mid-level, hands-on IC