General Manager
Core
Leading and maintaining the day-to-day operation of a collision repair store to ensure exceptional customer experiences and meet KPIs.
Role type
General Manager (Collision Repair Center)
Builds
Collision repair services for vehicle owners
Domain
Automotive repair / Insurance
Required skills
Leadership, budget management, sales forecasting, performance coaching, A/P & A/R management, facility maintenance oversight, staff training, safety compliance, production meeting coordination, estimate management
Preferred skills
CCC1 / Mitchell Collision Estimating experience, I-CAR certification
Technologies
CCC1, Mitchell Collision Estimating
Responsibilities
Manage annual and monthly operating budgets; forecast and track sales, profit, and expense objectives; deliver formal and informal performance reviews; monitor A/P and A/R; maintain repair facility cleanliness and equipment; provide staff training; ensure safety gear adherence; open/close facility; conduct daily production meetings; manage estimates and store capacity; lead repair facility personnel; facilitate Health & Safety meetings.
Seniority
Mid-level, hands-on IC
