General Manager
Core
Lead day-to-day operations of a collision repair center, ensuring customer experience excellence, KPI achievement, and compliance with policies.
Role type
General Manager (Collision Repair)
Builds
Operational efficiency and customer satisfaction for a collision repair store
Domain
Automotive collision repair and insurance
Deliverable
client delivery
Required skills
collision center operations management, budgeting and financial forecasting, CCC1 estimating, Mitchell estimating, staff coaching and performance management, health and safety compliance, inventory and equipment maintenance oversight
Technologies
CCC1, Mitchell
Responsibilities
manage annual and monthly operating budgets, track sales and profit objectives, conduct performance reviews, monitor A/P and A/R, maintain facility cleanliness and equipment, lead daily production meetings, manage repair estimates and labor mix, coordinate staff training
Seniority
Manager, hands-on operational leadership