Auto Body General Manager
Core
Lead and maintain the day-to-day operation of a collision center, ensuring exceptional customer experiences and meeting KPIs and insurance metrics.
Role type
General Manager, Collision Repair Facility
Builds
Collision repair services and customer satisfaction
Domain
Automotive repair / Collision services
Required skills
Operational leadership, budget management, sales forecasting, performance coaching, A/P & A/R management, facility maintenance oversight, staff training, safety compliance, production planning, estimate management
Preferred skills
I-CAR certification, experience in collision repair environment
Technologies
Shop management systems, estimation software
Responsibilities
Prepare and manage annual and monthly operating budgets; forecast and track sales, profit, and expense objectives; coach and review staff performance; monitor A/P and A/R; maintain repair facility cleanliness and equipment; conduct daily production meetings; manage estimates and labor mix; lead repair facility personnel; facilitate Health & Safety meetings.
Seniority
Senior, hands-on IC
