Auto Body General Manager
Core
Leading the day-to-day operations of a collision repair center to ensure customer satisfaction, meet KPIs and insurance metrics, and maintain high quality standards.
Role type
General Manager, Collision Repair Center
Builds
Collision repair services and customer experiences
Domain
Automotive repair / Insurance
Deliverable
client delivery
Required skills
Operational leadership, budget management, sales forecasting, performance coaching, safety compliance, staff training, facility management, estimate management
Responsibilities
Prepare and manage annual and monthly operating budgets; forecast and track sales, profit, and expense objectives; coach and review staff performance; monitor accounts payable/receivable; maintain repair facility cleanliness and equipment; manage daily production meetings and store capacity; ensure staff safety compliance and proper attire; open/close facility per procedures; conduct CSI performance reviews.