Contract Management Technician
Core
Support client needs for contract management, including loading, validation, troubleshooting, and training within the Epic system for healthcare revenue cycle.
Role type
Contract Management Technician (Healthcare Revenue Cycle)
Builds
Contract data and validation reports for hospital and physician group clients
Domain
Healthcare / Revenue Cycle Management / Epic Systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Epic Contract Management certification (RHB390/RPB390), contract interpretation, reimbursement rule tracking, database import/export, modeling tools usage, problem-solving
Preferred skills
HFMA Certified Revenue Cycle Representative, Microsoft Excel proficiency, knowledge of managed care organizations
Technologies
Epic (RHB390, RPB390, Nova Notes), Smartsheet, Epic Toolkits
Responsibilities
Maintain active Epic certification, conduct file balancing and daily system maintenance, assist clients with contract accuracy and reimbursement inquiries, support Contract Modeling Specialists with troubleshooting, track key update dates for reimbursement rules, identify payment variances for underpayment appeals, provide ongoing contract validation for budgeting, coordinate knowledge sharing on managed care and Epic systems, interpret Epic product upgrades for contract builds.
Seniority
Mid-level, hands-on IC