Director, IKC Operations
Core
Central operational engine for a 50-clinic expansion (~9 care pods), coordinating multi-market execution, driving frontline pod capacity utilization, and ensuring seamless clinic onboarding.
Role type
Senior Director of Healthcare Operations
Builds
Scalable operational cadences for multi-site ambulatory clinics
Domain
Healthcare / Dialysis / Ambulatory Care
Required skills
Multi-site ambulatory clinic leadership, provider capacity modeling, clinical scheduling optimization, matrix management, operational analytics, EHR management
Preferred skills
Master's degree (MHA/MBA), Epic EHR experience, value-based care operations
Technologies
Epic, operational analytics tools
Responsibilities
Lead multi-phase rollout roadmap across target dialysis clinics; Partner with local leadership to secure clinic Governing Body approvals; Support operational throughput to achieve target benchmark of 10 daily completed patient encounters per NP pod; Conduct bi-weekly pod 1:1 syncs with frontline clinicians to surface bottlenecks; Analyze operational scorecards and implement rapid corrective action plans; Collaborate with analytics teams to deliver standardized operational dashboards.
Seniority
Director, strategic execution & hands-on operational leadership
