Program Manager, Clinical Support
Core
Drive operational design, launch, and scaling of DaVita Medical Home and Care Central programs to integrate primary care and advanced practice providers into dialysis centers nationwide.
Role type
Manager, Clinical Programs & Operations
Builds
Operational workflows for integrated care delivery, Epic EMR migration support, and compliant billing infrastructure for Medicare Fee-For-Service programs.
Domain
Healthcare / Kidney Care / Value-Based Care
Required skills
Healthcare operations management, Clinical program management, EHR/EMR implementation (Epic, OneView, CWOW), Value-based care models, Medicare billing compliance (CCM, PCM, TCM), Cross-functional stakeholder leadership, Standard operating procedure (SOP) development, Data analysis and KPI tracking.
Preferred skills
Healthcare Administration or Nursing background, Experience with provider credentialing and onboarding, Strategic problem solving in ambiguous environments, Executive presentation skills.
Technologies
Epic, OneView, CWOW, P8
Responsibilities
Scale DMH and DCC programs from pilot to national level; Operationalize integration of PCPs and NPs into dialysis centers; Define operational requirements for Epic migration and system workflows; Establish compliant billing and documentation pathways for FFS care management; Coordinate with Legal, Compliance, and Clinical Risk for provider lifecycle management; Track operational metrics and provide executive summaries to leadership.
Seniority
Manager, hands-on IC