Clinical Services Manager (MCS)
Core
Ensure clinic safety readiness, coach clinical teams on competencies, and oversee clinical outcomes by addressing performance outliers.
Role type
Senior Clinical Services Manager (Nephrology)
Builds
Dialysis clinic operations and patient safety compliance
Domain
Healthcare / Nephrology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
RN licensure, Nephrology clinical experience, clinical leadership, adult learning/teaching, root cause analysis, regulatory compliance knowledge
Preferred skills
Bachelor's degree, CQI methodology experience, CPR certification, CNN or CSN certification
Technologies
Microsoft Word, Excel, PowerPoint
Responsibilities
Respond to adverse events and CMS surveys, conduct internal audits and safety snapshots, coach staff on quality improvement plans, visit facilities to support struggling teams, analyze clinical outliers (hospitalizations/quality), remove barriers to performance goals
Seniority
Senior, hands-on IC with management duties