Clinical Services Manager (MCS)
Core
Ensure clinic safety readiness, coach teams on clinical competencies, and oversee clinical outcomes by addressing performance outliers.
Role type
Senior Clinical Services Manager (Nephrology)
Builds
Safe, compliant dialysis clinics meeting CMS standards and performance goals
Domain
Healthcare / Nephrology / Dialysis
Deliverable
client delivery
Required skills
RN license, Nephrology experience, clinical leadership, adult learning/teaching, root cause analysis, regulatory compliance, data analysis
Preferred skills
CQI methodology, state/federal regulations knowledge, CPR certification, CNN/CSN/Bonet certification
Technologies
Microsoft Word, Excel, PowerPoint
Responsibilities
Respond to adverse events and CMS surveys; conduct internal audits and safety snapshots; coach staff on clinical drivers and quality improvement; align leadership on underperforming clinics; remove barriers to performance goals; complete action plans with teams.