Payments Processing Analyst, NCT
Core
Accurate and timely processing of physical cash/valuables and complex payment transactions for internal and external clients, including cash-related investigations.
Role type
Payments Processing Operator (Back Office)
Builds
Payment transactions and cash handling operations
Domain
Banking / Payments Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Payments flow knowledge, SWIFT operations, Risk and Regulatory compliance, Cash handling procedures, SLA adherence, Process improvement identification
Preferred skills
Client interaction, Escalation management, Business opportunity identification, Team training
Technologies
SWIFT
Responsibilities
Process physical cash and valuables transactions, Capture payment transaction data ensuring SLA compliance, Handle cash-related investigations and client enquiries, Escalate process ambiguities and exceptional occurrences, Maintain procedural records and self-assessment reports, Train new recruits and assess trainees
Seniority
Individual Contributor, Operational Level