CareerPlan

Network Recovery Senior Associate

Remote-CanadaFull-time2026-10-08 → 2026-11-10

Core

Respond to critical customer cases and restore service-impacting conditions by troubleshooting and resolving network outages using Ciena optical networking and routing/switching products.

Role type

Senior IC network recovery engineer

Builds

High-speed connectivity infrastructure for the AI era

Domain

Telecommunications / Optical Networking

Required skills

Ciena optical networking troubleshooting, routing and switching product knowledge, root cause analysis, technical writing, high-pressure incident management, stakeholder communication, independent work, prioritization

Preferred skills

Executive-level technical discussion experience, Ciena product certifications, complex multi-node recovery experience, mentoring skills, product improvement focus