Lab Support Tech - Night Shift - Onsite in Ottawa
Core
Provide overnight lab support to enable global product verification and software design activities for Ciena's R&D environments.
Role type
Lab Support Technician (Night Shift)
Builds
R&D lab environments for product verification and software design
Domain
Telecommunications / Optical Networking
Deliverable
physical/clinical work
Required skills
R&D lab management and support, Ciena Optical Products knowledge, JIRA and GEMS tools, circuit pack diagnosis and repair, hardware troubleshooting, lab equipment logistics management
Preferred skills
None stated
Technologies
Ciena Optical Products, JIRA, GEMS
Responsibilities
Deliver first-level lab assistance to offshore teams, resolve lab support requests for infrastructure and test equipment, reconfigure optical systems, install and validate software loads, diagnose and repair circuit packs and hardware, maintain activity records, manage equipment logistics
Seniority
Mid-level, hands-on IC
