Field Service Engineer
Core
Support customer network deployments, troubleshooting, and rollout planning for Packet and Optical platforms.
Role type
Associate Field Service Engineer
Builds
Global digital infrastructure connectivity solutions
Domain
Telecommunications / Optical Networking
Deliverable
client delivery
Required skills
Layer 2 switching concepts, Layer 3 routing protocols, Optical networking concepts, analytical problem-solving, engineering documentation, acceptance testing, field implementation, network design validation, scripting tools
Preferred skills
Python scripting, technical documentation creation, telecom standards familiarity, customer-facing work
Technologies
Packet platforms, Optical platforms, VLANs, STP, OSPF, IS-IS, BGP, DWDM, OTN, Visio, Word, Excel
Responsibilities
Assist with engineering documentation and acceptance testing; support initial troubleshooting remotely and on-site; contribute to network rollout planning; develop and execute test scenarios; apply automation concepts for configuration and testing; review product documentation and industry standards.
Seniority
Early-career, Associate level