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Community & Virtual Events Manager – Mainframe Customer Engagement

USA-NY Melville💼 Full-time💰 $73,100–$73,100🗓 2026-09-18 → 2026-09-27

Core

Manage Broadcom's Mainframe Software Division online product, education, and private validation communities to drive user adoption, engagement, and retention.

Role type

Senior Community & Virtual Events Manager (Mainframe)

Builds

Online community platforms, ideation programs, and customer recognition initiatives

Domain

Enterprise Software / Mainframe IT

Deliverable

production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work

Required skills

Program and project management, community moderation, stakeholder management, change management, data analytics, event facilitation

Preferred skills

Mainframe software knowledge, software industry experience

Technologies

Higher Logic

Responsibilities

Configure forum settings and manage user permissions, moderate community discussions, oversee ideation platforms, coordinate gated private validation spaces, host and promote training opportunities, analyze community metrics, build customer recognition programs

Seniority

Senior, hands-on IC

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