Community & Virtual Events Manager – Mainframe Customer Engagement
Core
Manage Broadcom's Mainframe Software Division online product, education, and private validation communities to drive user adoption, engagement, and retention.
Role type
Senior Community & Virtual Events Manager (Mainframe)
Builds
Online community platforms, ideation programs, and customer recognition initiatives
Domain
Enterprise Software / Mainframe IT
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Program and project management, community moderation, stakeholder management, change management, data analytics, event facilitation
Preferred skills
Mainframe software knowledge, software industry experience
Technologies
Higher Logic
Responsibilities
Configure forum settings and manage user permissions, moderate community discussions, oversee ideation platforms, coordinate gated private validation spaces, host and promote training opportunities, analyze community metrics, build customer recognition programs
Seniority
Senior, hands-on IC
