Client Services Consultant
Core
Bridge between engineering and strategic customers to translate complex distributed systems issues into architectural solutions and public-facing thought leadership.
Role type
Senior IC Kubernetes SRE (Technical Evangelist)
Builds
vSphere Kubernetes Services (VKS) platform and cloud-native scalability solutions
Domain
Cloud-native infrastructure, Kubernetes ecosystem, enterprise software
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure
Required skills
Kubernetes internals (compute, networking, storage), Infrastructure as Code (Terraform, Helm, GitOps), Observability (Prometheus, Grafana, OpenTelemetry), Scripting (Python/BASH), System architecture
Preferred skills
CKA/CKAD/CKS certifications, Technical blogging and conference speaking, Mentoring field teams
Technologies
Kubernetes, vSphere, Terraform, Helm, ArgoCD, Flux, Prometheus, Grafana, Jaeger, Python, BASH
Responsibilities
Partner with engineers to troubleshoot and refine the core platform based on real-world edge cases; Interface with customers to dissect complex distributed systems issues and articulate actionable roadmaps; Develop "Day 2" operations solutions and tools to prevent recurring problems; Write deep-dive blog posts, white papers, and technical articles for the CNCF community; Lead field teams by educating them on K8s best practices.
Seniority
Senior, hands-on IC with technical evangelism
