Office Patient Assistant
Core
Provide high-quality reception, secretarial, and non-clinical support services to patients and staff at a dialysis clinic.
Role type
Office Patient Assistant (non-clinical support)
Builds
Patient care environment and clinic operations
Domain
Healthcare / Dialysis
Deliverable
physical/clinical work
Required skills
Reception and secretarial services, non-clinical patient care support, billing administration, inventory and stock management, food preparation, infection control knowledge, work health and safety compliance, quality improvement participation
Preferred skills
None stated
Technologies
None stated
Responsibilities
Answer switchboard and liaise with patients/families, perform clerical tasks (filing, minute taking), manage petty cash and office supplies, coordinate patient transport and holiday applications, admit/discharge patients in billing system, conduct eligibility checks, prepare invoices and banking procedures, maintain patient records, ensure cleanliness of treatment areas, distribute food and nutritional requirements, manage stockroom consumables, coordinate blood sample collection, dispose of waste, participate in quality assurance activities
Seniority
Mid-level, 2 years experience required