Business Applications Director
Core
Director accountable for ensuring Customer Engagement (CE) and ERP systems support Packaging Platform business requirements, leading D365 deployments, and managing system alignment with business objectives.
Role type
Senior IC business applications director (ERP/CE)
Builds
ERP and Customer Engagement (CE) systems for Packaging Platform operations
Domain
Manufacturing / Packaging / Enterprise Systems
Required skills
ERP deployment leadership, Microsoft Dynamics 365 (D365) expertise, change management, cross-functional collaboration, budget management, team leadership, data integration, project coordination
Preferred skills
Manufacturing/OEM business processes, systems governance, cost estimation
Technologies
Microsoft Dynamics 365 (D365), Infor XA, ERP, CE (CRM/Field Service), CAD, PDM/PLM, Shop Floor Systems, Business Intelligence
Responsibilities
Oversee platform ERP improvements and new implementations; Lead a team of Solutions Analysts; Coordinate projects with Business Partners and Enterprise Services; Manage cross-platform integrations; Develop strategy for D365 CE rollout; Supervise training and enablement of business users; Track system performance and KPIs; Help set Platform IT budgets.
Seniority
Senior, hands-on IC with team leadership