Rental Sales Agent / Customer Service & Sales Representative (Casual)
Based in Australia
Core
Face of the brand at rental counters, interacting with customers to establish car rental needs, marketing add-on services, and completing bookings.
Role type
Customer service and sales representative (casual)
Builds
Rental bookings and customer service interactions for Avis Budget Group
Domain
Transportation / Car Rental
Deliverable
product features
Required skills
Active listening, customer service, sales, procedural adherence, computer system usage
Preferred skills
Previous experience in retail, hospitality, or customer service
Technologies
Various computer systems for inputting rental information
Responsibilities
Establish customer car rental needs, review add-on services, communicate rental procedures, complete rental bookings, answer customer inquiries