Customer Services Consultant (Part-Time)
Based in New Zealand
Core
First point of contact for customers at a rental car location, ensuring timely vehicle returns and preparing cars for the next rental.
Role type
Customer Services Consultant (Vehicle Return Agent)
Builds
Rental vehicle fleet readiness and customer return experience
Domain
Transportation / Car Rental
Deliverable
physical/clinical work
Required skills
Valid Class 1 driver's licence, vehicle inspection, customer service, data entry, procedure adherence
Responsibilities
Greet customers and assist with check-in, expedite rental car return process, assess vehicles for damage, review gas levels and kilometers, input rental data into hand-held devices, resolve customer complaints