Duty Manager / Team Leader
Core
Manage day-to-day operations of the car park fleet, including vehicle availability, maintenance, and team leadership to ensure customer service delivery and operational flow.
Role type
Senior IC operations manager (fleet/car park)
Builds
Car park fleet operations and vehicle availability for rental bookings
Domain
Transportation / Car Rental
Deliverable
product features
Required skills
fleet management, team leadership, coaching, customer service, sales techniques, workplace health and safety compliance, vehicle maintenance oversight, incident management, resource forecasting, policy compliance, audit execution
Preferred skills
supervisory experience, mentoring skills, knowledge of rental operations
Technologies
none
Responsibilities
Lead and manage the team on shift to ensure operational requirements are met; Ensure that the right fleet (number and category) is available to meet bookings; Ensure utilisation targets are achieved by managing the maintenance and repair of fleet; Ensure clean, safe and well-maintained vehicles and accessories are available for bookings; Complete necessary reports as required; Conduct regular huddles with staff to communicate shift requirements; Manage and monitor maintenance of Company office equipment; Driving vehicles as required.
Seniority
Senior, hands-on IC