Service Manager
Core
Manage vehicle damage repair operations for fleet vehicles to maximize utilization and profitability.
Role type
Service Manager (Fleet Damage Repair)
Builds
Operational plans for vehicle damage repair and salvage
Domain
Automotive fleet management / Damage repair operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Vendor management, Financial forecasting, Talent management, Damage assessment, Negotiation, Problem solving
Preferred skills
Damage writing experience, College degree
Technologies
None stated
Responsibilities
Develop and implement operating plans to maximize fleet utilization, Manage team performance against KPIs including cost per estimate and cycle time, Assess damage to prioritize repairs or salvage, Manage body shop relationships and negotiate rates, Forecast and manage key financial drivers including cost of repair, Oversee employee lifecycle including hiring and performance management, Ensure compliance with safety and repair guidelines
Seniority
Mid-level management