Financial Center Supervisor
Core
Supervise daily operations of a bank financial center, manage cash and vault security, guide associates on transactions, and drive client sales and service.
Role type
Senior IC branch operations supervisor
Builds
Cash handling, vault security, client service, and sales pipelines
Domain
Banking / Retail Finance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Cash handling, vault management, staff supervision, risk mitigation, client relationship management, sales goal achievement, regulatory compliance, equipment operation (ATM/Cash Recycler)
Preferred skills
NMLS registration, Microsoft Office proficiency, digital channel education
Technologies
ATM, Cash Recycler Machines, Currency Counters, Coin Sorters, Microsoft Office
Responsibilities
Perform morning operational huddles and staffing coordination; oversee opening/closing of vault and Night Depository; balance teller windows and resolve cash errors; mitigate operational loss and manage cash limits; provide guidance to associates on transactions and policies; manage client relationships and drive sales opportunities; process complex transactions including deposits, withdrawals, and loan payments; ensure adherence to risk management review processes.
Seniority
Senior, hands-on IC with supervisory duties