TOC- Enrollment and Outreach Specialist
Core
Connect students and families with Pathways in Education, support them through the enrollment process, and drive student recruitment via front desk support, community outreach, and data analysis.
Role type
Enrollment and Outreach Specialist
Builds
Student enrollment and retention for a blended public high school
Domain
Education (K-12)
Required skills
customer service, telemarketing, sales, admission processes, community outreach, data analysis, CRM management, public speaking
Preferred skills
bilingual English/Spanish, Microsoft Office, Google Workspace
Technologies
CRM, Microsoft Office Suite, Google Workspace
Responsibilities
Respond to new inquiries and maintain communication with students/parents, conduct outbound calls and on-site consultations, review programs and advise on admission requirements, ensure admission paperwork completion, enter student data into CRM, analyze recruitment/retention data, create community partnerships, attend community events, travel for recruitment, and make strategic recommendations to leadership.
Seniority
Entry-level, individual contributor