Tech Support Engineer
Core
Provides post-sales product support, training, consultancy, and implementation for AVEVA industrial software applications to customers in the region.
Role type
Tech Support Engineer (Post-Sales)
Builds
Deployment and configuration services for AVEVA applications
Domain
Industrial software (Energy, Infrastructure, Chemicals, Minerals)
Deliverable
client delivery
Required skills
AVEVA Product E3D knowledge, customer service, technical training delivery, problem-solving, multi-tasking, industry-specific consultancy
Preferred skills
Associate's or Bachelor's degree in engineering, willingness to travel extensively worldwide
Technologies
AVEVA Product E3D
Responsibilities
Provide routine first-line product support and resolve technical issues; deliver specialist product training at centers and customer sites; contribute to deployment and configuration services; develop technical skills across product areas; provide industry-specific consultancy; offer pre-sales support.
Seniority
Individual Contributor
