Assistant Director, Housing Operations & Outreach
Core
Lead customer-facing operations for campus housing, overseeing front desk services, housing tours, and outreach initiatives to welcome new students and families.
Role type
Assistant Director, Housing Operations & Outreach
Builds
Residential life experience and housing operations for thousands of students
Domain
Higher Education / Student Housing
Deliverable
product features
Required skills
Student housing administration, higher education experience, team leadership, data management, hospitality service excellence, operational problem solving
Responsibilities
Lead front desk operations from residence halls to main office, oversee dynamic outreach initiatives and housing tours, train and empower staff, manage housing systems and software, ensure secure data management, set tone for hospitality and service excellence