Collection Specialist (UAE National)
Core
Managing and collecting outstanding receivables from government customers to optimize cash flow and minimize financial risk.
Role type
Collection Specialist
Builds
Cash flow and accounts receivable performance
Domain
Finance / Government sector
Deliverable
dashboards & analysis
Required skills
Negotiation, communication, problem-solving, attention to detail, regulatory compliance
Preferred skills
ERP systems (SAP, Oracle), credit risk analysis
Technologies
Microsoft Office (Excel, Word, Outlook), SAP, Oracle
Responsibilities
Proactively engage customers regarding overdue payments via phone, email, and correspondence; Negotiate payment arrangements and settlement agreements; Investigate and resolve payment discrepancies and billing issues; Maintain accurate records of collection activities and payment commitments; Monitor customer accounts to identify credit risks; Prepare regular reports on collection activities and aging accounts; Ensure compliance with collection laws and internal policies.
Seniority
Mid-level, hands-on IC