Spécialiste en technologies de l'information (TI) et technologies opérationnelles (TO)
Core
Onsite IT/OT specialist supporting factory-owned assets including kiosks, printers, security systems, and MES scanners, plus performing cybersecurity operations.
Role type
Factory IT/OT Support Specialist
Builds
Office and shop floor IT/OT infrastructure security and functionality
Domain
Manufacturing / Industrial IT & OT
Deliverable
product features
Required skills
IT support, cybersecurity operations, asset management, incident response, patch management, vendor coordination
Preferred skills
ITIL 4, Lean Six Sigma
Technologies
ServiceNow, Microsoft Office 365, Windows, iOS
Responsibilities
Provide onsite desk-side support for IT equipment and meeting-room software; Support office and shop floor IT/OT assets not covered by global technicians; Perform IT/OT cybersecurity tasks including incident investigation and containment; Identify critical factory assets requiring monitoring; Install and configure security patches on critical assets; Report abnormal OT system behavior and raise security alerts; Collaborate with vendors and internal teams to maintain OT systems and implement security measures.
Seniority
Mid-level, hands-on IC
